Twisted & Beautiful offers free UPS ground shipping on all orders in the United States and Canada. You may choose to have your order delivered faster- shipping cost will depend on delivery address.
All jewerly is made to order. That being said, we will not accept any returns. If you would like to exchange your item for a another product from our store, there will be a restocking fee of 15% and the purchasing party will be responsible for all return shipping. If you have any problems with your order, please contact Twisted & Beautiful by email or phone within three business days of receiving your product.
All products are sold "as is" and therefore we don't offer a warranty; however, if your product has any blemishes or is defected in anyway, please contact Twisted & Beautiful by email or phone within three business days of receiving your product.
MOTHER NATURES'S DISCLAIMER
As we all know, Mother Nature is unpredictable at times. Each stone that we sell carries unique qualities. That being said, no two stones will be exactly the same. By purchasing a product on our website, you are acknowledging that Twisted & Beautiful will not be responsible for products that have Mother Nature's unique markings.